场景 001 · Codex Use Case

让邮件收件箱归零

清理积压的收件箱,找出需要回复、决策或关注的邮件。ChatGPT Work 可以提出整理方案、按你的语气起草回复,并定时检查新邮件。

AutomationIntegrations
Get your email to inbox zeroAutomationIntegrations

原文核对:2026-10-13 · 中文正文 · 英文提示词与演示

场景定位

清理积压的收件箱,找出需要回复、决策或关注的邮件。ChatGPT Work 可以提出整理方案、按你的语气起草回复,并定时检查新邮件。

难度
入门
时间跨度
10 分钟

适合用于

  • 清理积压邮件,同时保留有用的记录。
  • 定时呈现重要邮件和回复草稿。

相关工具

Gmail

搜索和整理 Gmail 会话、创建回复草稿,并在你明确提出要求时归档、添加标签或将邮件移入垃圾箱。

Gmail ↗
Outlook Email

搜索和整理 Outlook 邮件、组织重复出现的邮件,在你明确要求时更改已读状态或移动邮件,并利用已连接的邮箱起草回复。

Outlook Email ↗

起步提示词

英文原文 · 可复制后按实际材料修改

Review my connected email from the last 90 days, including sent mail. If I have multiple accounts, review each separately. If none are connected, explain how to connect Gmail or Outlook Email from the Plugins tab in ChatGPT Work.

Infer whether the inbox is work or personal and identify the people, projects, and recurring messages that matter. Use recent, human-written sent emails to understand how I write. Ignore forwarded or generated messages that aren't representative of my voice, and check other connected tools when they might provide useful context for a reply.

Give me a concise, personalized update with natural headings:

- Open with one or two sentences about what you learned from my inbox, including the total and unread counts.
- List up to five emails that need attention. Keep each to one short, action-oriented bullet with relevant timing and a link. Avoid speculation, especially for security alerts.
- In two or three sentences, explain what routine email you'd label and archive, what stays visible, and any subscriptions worth reviewing. Format proposed `labels` inline and clarify that archived email remains searchable.
- Draft one useful reply in my voice, briefly explaining who it's for, what they need, and any relevant context you found.
- Explain what you'll do going forward and that I can redirect you by replying here.
- End with three simple, numbered yes/no questions: apply the cleanup, save the reply as a draft, or keep the proposed schedule and priorities. Show how to respond with a one-line example, such as “1 yes, 2 yes, 3 no,” and invite me to include any changes.

Schedule checks at 8 AM and 4 PM on weekdays for work email, or 8 AM daily for personal email. Explain this in first person: “Going forward, I'll check…” Describe how you'll surface new or changed mail that needs attention, use other connected sources like messaging, documents, or calendar when relevant, and draft replies in my voice. Tell me I can redirect you by replying here. Keep each update concise, number any questions at the bottom, and briefly say so if nothing needs attention.

Don't send, archive, or move anything to Trash without approval. Apply only approved cleanup actions and always ask separately before using Trash.

开始之前

你可以在浏览器或桌面应用中的 ChatGPT Work 里运行这一流程。开始前:

  • 连接邮箱:安装 Gmail 或 Outlook Email 插件。还可以连接 Slack、Google Drive 和日历,让 ChatGPT 在起草回复时获得更多上下文。
  • 选择定时检查的运行位置:如果希望笔记本关机后仍继续检查,请在浏览器中启动。在桌面端,需要保持电脑开机且 ChatGPT 桌面应用运行。语音聊天不支持定时任务,请在文字聊天中设置和管理。

你会得到什么

ChatGPT 会检查近期邮件,找出需要关注的内容,提出清理方案,并准备回复但不发送。你批准后,它可以把获准的清理操作应用到更早的积压邮件。下面是这一过程的对话示例:

查看官方对话演示(英文)

ChatGPT Work conversation showing the starter prompt, an inbox review, user approval, and a later scheduled check.

用户

Review my connected email from the last 90 days, including sent mail. If I have multiple accounts, review each separately. If none are connected, explain how to connect Gmail or Outlook Email from the Plugins tab in ChatGPT Work. Infer whether the inbox is work or personal and identify the people, projects, and recurring messages that matter. Use recent, human-written sent emails to understand how I write. Ignore forwarded or generated messages that aren't representative of my voice, and check other connected tools when they might provide useful context for a reply. Give me a concise, personalized update with natural headings: - Open with one or two sentences about what you learned from my inbox, including the total and unread counts. - List up to five emails that need attention. Keep each to one short, action-oriented bullet with relevant timing and a link. Avoid speculation, especially for security alerts. - In two or three sentences, explain what routine email you'd label and archive, what stays visible, and any subscriptions worth reviewing. Format proposed `labels` inline and clarify that archived email remains searchable. - Draft one useful reply in my voice, briefly explaining who it's for, what they need, and any relevant context you found. - Explain what you'll do going forward and that I can redirect you by replying here. - End with three simple, numbered yes/no questions: apply the cleanup, save the reply as a draft, or keep the proposed schedule and priorities. Show how to respond with a one-line example, such as “1 yes, 2 yes, 3 no,” and invite me to include any changes. Schedule checks at 8 AM and 4 PM on weekdays for work email, or 8 AM daily for personal email. Explain this in first person: “Going forward, I'll check…” Describe how you'll surface new or changed mail that needs attention, use other connected sources like messaging, documents, or calendar when relevant, and draft replies in my voice. Tell me I can redirect you by replying here. Keep each update concise, number any questions at the bottom, and briefly say so if nothing needs attention. Don't send, archive, or move anything to Trash without approval. Apply only approved cleanup actions and always ask separately before using Trash.

ChatGPT

Gmail · Reviewed recent inbox and sent mail

Slack · Checked the latest project context

Google Drive · Checked related files and notes

思考 18 秒

I reviewed your connected work inbox, centered on product launches, documentation, and production work. It has 116 messages, 96 unread; most unread mail is project activity, calendar updates, shared-file notifications, and newsletters. What needs attention • Recording prep: send the requested demo topics, short bio, and photo before tomorrow's session. • Documentation review: address the product-accuracy feedback before the guide moves forward. • Failed preview deployment: investigate the failed build before relying on the current changes. • Benefits task: complete the outstanding benefits change. • Sign-in alert: confirm whether the recent login was yours. I'd label and archive routine project, calendar, and document notifications under `Project activity`, `Calendar`, and `Docs`; archived mail remains searchable. Direct requests, active reviews, failed builds, security alerts, and anything unresolved would stay visible. A reply to the recording organizer The organizer is waiting on demo topics, a short bio, and a photo. I checked the updated calendar context and drafted a response in your voice: “Excited for this. I'm planning to show the three workflows we discussed and will send the bio and photo today. I saw the updated invite, so I'll plan around the new time.” Going forward, I'll check at 8 AM and 4 PM on weekdays, surface new or changed email that needs you, check connected context when relevant, and prepare replies in your voice. 1. Apply the cleanup? Yes / no. 2. Save the reply as a draft? Yes / no. 3. Keep the proposed schedule and priorities? Yes / no. Reply with “1 yes, 2 yes, 3 no” and include any changes.

用户

1 yes, 2 yes, 3 yes. Keep security alerts and direct requests in the inbox.

ChatGPT

Gmail · Applied approved labels and archived routine mail

Gmail · Saved the reply as a draft

Done. Routine activity is organized, the reply is saved as a draft, and security alerts and direct requests will stay visible. I'll check again at 4 PM.

ChatGPT

Gmail · 4 PM check: reviewed new email

Slack · Checked the latest launch context

Google Calendar · Confirmed tomorrow's meeting time

Two new messages need you. • Launch review: the final approval is waiting before tomorrow's meeting. • Vendor renewal: confirm whether the subscription should renew Friday. I checked the latest launch conversation and your calendar. Here's a reply ready for the launch team: “Thanks, I've reviewed the latest notes and can confirm we're ready for tomorrow. I'll flag anything that changes before the meeting.” Should I save that reply as a draft? Yes / no.

注意:在你明确要求时,Gmail 插件可以把邮件移入垃圾箱。请先检查建议分组和几封示例邮件;不确定是否要删除的邮件应先归档。具体可用操作因邮件插件和工作区设置而异。

工作原理

邮件工作流由以下几部分组成:

  • 已连接的上下文:插件让 ChatGPT 能读取邮件,并在回复需要背景信息时查询其他已连接工具。Slack 可能包含最新讨论或决定,Google Drive 可能保存相关文件或项目文档,日历则能帮助确认日期和会议。
  • 优先级:告诉 ChatGPT 应优先关注或忽略哪些人、请求、提醒和重复邮件。之后的检查可以沿用这些要求。
  • 审批边界:ChatGPT 提出清理建议并起草回复,但会等你批准后再采取操作。
  • 定时任务:无需每次回来重新提问,ChatGPT 可以在同一任务中按计划检查新邮件。

建立自己的邮件工作流

当你已明确需求时,可以给出更具体的指令。工作邮箱的提示词可以侧重正在进行的沟通、请求、审批和项目背景:

官方提示词

英文原文 · 可复制后按实际材料修改

Start by reviewing my connected work email account. If you can't access my email, tell me how to connect Gmail or Outlook Email from the Plugins tab in ChatGPT Work.

Review the last 90 days. Keep direct human emails, active conversations, requests, deadlines, approvals, security alerts, HR tasks, and renewals visible. Group recurring project updates, calendar changes, meeting notes, and system notifications so they're easy to find but don't crowd the inbox. Surface newsletters, promotions, and expired reminders for review.

Use recent, human-written sent emails to understand my voice when drafting replies. Check other connected messaging, calendar, or work-context plugins when they might contain relevant information.

Give me a concise, personalized update: briefly describe the inbox and unread count; list up to five emails that need attention, with timing and links; explain in two or three sentences how you'd clean up routine mail while keeping important email visible; and draft one useful reply with enough context to understand who it's for and what they need. End with numbered yes/no questions for cleanup, saving the reply as a draft, and keeping the schedule and priorities, plus a one-line example response.

Going forward, check my inbox at 8 AM and 4 PM on weekdays. Surface new or changed email that needs my attention, use other connected sources when relevant, and draft useful replies in my voice. Keep each update concise and put any questions at the bottom.

Wait for approval before sending, archiving, or moving anything to Trash, and tell me I can change the schedule, priorities, or reply behavior anytime.

个人邮箱的提示词则可以侧重熟人来信、账单、包裹、旅行、预约和账号提醒:

官方提示词

英文原文 · 可复制后按实际材料修改

Start by reviewing my connected personal email account. If you can't access my email, tell me how to connect Gmail or Outlook Email from the Plugins tab in ChatGPT Work.

Review the last 90 days. Keep messages from people I know, bills, renewals, receipts, packages and delivery updates, travel and reservations, appointments, security alerts, and anything time-sensitive visible. Group useful records like order confirmations and account activity so they're easy to find. Surface newsletters, promotions, expired reminders, and recurring subscriptions for review.

Use recent, human-written sent emails to understand my voice when drafting replies. Check my connected calendar or other available context when it might help with a response.

Give me a concise, personalized update: briefly describe the inbox and unread count; list up to five emails that need attention, with timing and links; explain in two or three sentences how you'd clean up routine mail while keeping important email visible; and draft one useful reply with enough context to understand who it's for and what they need. End with numbered yes/no questions for cleanup, saving the reply as a draft, and keeping the schedule and priorities, plus a one-line example response.

Going forward, check my inbox once each day at 8 AM. Surface new or changed email that needs my attention, use other connected sources when relevant, and draft useful replies in my voice. Keep each update concise and put any questions at the bottom.

Wait for approval before sending, archiving, or moving anything to Trash, and tell me I can change the schedule, priorities, or reply behavior anytime.

这两个示例遵循相同结构:检查什么、哪些内容重要、做什么、何时执行,以及哪些操作需要批准。

进一步使用

基础流程运行后,可以继续调整,或让 ChatGPT 处理其他有用的邮件任务。

始终检查相关上下文

官方提示词

英文原文 · 可复制后按实际材料修改

Whenever an email is from [people or teams] or about [project or topic], check [connected source, channel, folder, or doc] before summarizing it or drafting a reply. Call out anything that changes the response.

起草定期更新

官方提示词

英文原文 · 可复制后按实际材料修改

Every Friday at 3 PM, draft an email to [people or team] with an update on [project or topic]. Use [connected sources, channels, docs, or files] to summarize progress, decisions, risks, and next steps. Keep it concise and ask me to review before sending.

跟进尚未得到回复的邮件

官方提示词

英文原文 · 可复制后按实际材料修改

Flag active email threads where I'm waiting on a response and no one has replied in [number] days. Draft a short follow-up using the latest available context, but don't send it without my approval.

更改输出格式

官方提示词

英文原文 · 可复制后按实际材料修改

Organize future inbox checks into “needs a reply,” “waiting on someone,” and “can ignore.” Put anything time-sensitive first.

说明哪些内容对你重要

官方提示词

英文原文 · 可复制后按实际材料修改

Always surface messages from [people, teams, or senders] and anything about [projects or topics]. Treat [recurring notifications] as low priority.

调整回复草稿的写法

官方提示词

英文原文 · 可复制后按实际材料修改

Keep reply drafts short and direct. Match how I normally write, use the latest context from my connected plugins, and ask me when you’re missing context.

更改检查时间

官方提示词

英文原文 · 可复制后按实际材料修改

Check my inbox at 8 AM and 4 PM on weekdays. Only flag messages that need attention before the next check.

在你确信规则可靠之前,继续要求清理和回复操作经过批准。

Gmail、Outlook 的操作能力以及定时任务是否可用,取决于你的套餐和工作区设置。

展开英文原文对照

Clear an overloaded inbox and see which messages need a reply, a decision, or your attention. ChatGPT Work can suggest a cleanup, draft replies in your voice, and check for new email on a schedule.

Before you start

You can run this in ChatGPT Work in the browser or desktop app. Before you start:

  • Connect your email. Install the Gmail or Outlook Email plugin. You can also connect Slack, Google Drive, and your calendar to give ChatGPT more context when drafting replies.
  • Choose where scheduled checks run. Start in the browser if you want checks to continue when your laptop is off. On desktop, keep your computer on and the ChatGPT desktop app running. Voice chats don’t support scheduled tasks, so set up or manage them in chat instead.

What to expect

ChatGPT reviews recent mail, identifies messages that need attention, proposes a cleanup, and prepares replies without sending them. Once you approve the cleanup, it can apply those changes to the older backlog. Here is what that conversation can look like:

查看官方对话演示(英文)

ChatGPT Work conversation showing the starter prompt, an inbox review, user approval, and a later scheduled check.

用户

Review my connected email from the last 90 days, including sent mail. If I have multiple accounts, review each separately. If none are connected, explain how to connect Gmail or Outlook Email from the Plugins tab in ChatGPT Work. Infer whether the inbox is work or personal and identify the people, projects, and recurring messages that matter. Use recent, human-written sent emails to understand how I write. Ignore forwarded or generated messages that aren't representative of my voice, and check other connected tools when they might provide useful context for a reply. Give me a concise, personalized update with natural headings: - Open with one or two sentences about what you learned from my inbox, including the total and unread counts. - List up to five emails that need attention. Keep each to one short, action-oriented bullet with relevant timing and a link. Avoid speculation, especially for security alerts. - In two or three sentences, explain what routine email you'd label and archive, what stays visible, and any subscriptions worth reviewing. Format proposed `labels` inline and clarify that archived email remains searchable. - Draft one useful reply in my voice, briefly explaining who it's for, what they need, and any relevant context you found. - Explain what you'll do going forward and that I can redirect you by replying here. - End with three simple, numbered yes/no questions: apply the cleanup, save the reply as a draft, or keep the proposed schedule and priorities. Show how to respond with a one-line example, such as “1 yes, 2 yes, 3 no,” and invite me to include any changes. Schedule checks at 8 AM and 4 PM on weekdays for work email, or 8 AM daily for personal email. Explain this in first person: “Going forward, I'll check…” Describe how you'll surface new or changed mail that needs attention, use other connected sources like messaging, documents, or calendar when relevant, and draft replies in my voice. Tell me I can redirect you by replying here. Keep each update concise, number any questions at the bottom, and briefly say so if nothing needs attention. Don't send, archive, or move anything to Trash without approval. Apply only approved cleanup actions and always ask separately before using Trash.

ChatGPT

Gmail · Reviewed recent inbox and sent mail

Slack · Checked the latest project context

Google Drive · Checked related files and notes

思考 18 秒

I reviewed your connected work inbox, centered on product launches, documentation, and production work. It has 116 messages, 96 unread; most unread mail is project activity, calendar updates, shared-file notifications, and newsletters. What needs attention • Recording prep: send the requested demo topics, short bio, and photo before tomorrow's session. • Documentation review: address the product-accuracy feedback before the guide moves forward. • Failed preview deployment: investigate the failed build before relying on the current changes. • Benefits task: complete the outstanding benefits change. • Sign-in alert: confirm whether the recent login was yours. I'd label and archive routine project, calendar, and document notifications under `Project activity`, `Calendar`, and `Docs`; archived mail remains searchable. Direct requests, active reviews, failed builds, security alerts, and anything unresolved would stay visible. A reply to the recording organizer The organizer is waiting on demo topics, a short bio, and a photo. I checked the updated calendar context and drafted a response in your voice: “Excited for this. I'm planning to show the three workflows we discussed and will send the bio and photo today. I saw the updated invite, so I'll plan around the new time.” Going forward, I'll check at 8 AM and 4 PM on weekdays, surface new or changed email that needs you, check connected context when relevant, and prepare replies in your voice. 1. Apply the cleanup? Yes / no. 2. Save the reply as a draft? Yes / no. 3. Keep the proposed schedule and priorities? Yes / no. Reply with “1 yes, 2 yes, 3 no” and include any changes.

用户

1 yes, 2 yes, 3 yes. Keep security alerts and direct requests in the inbox.

ChatGPT

Gmail · Applied approved labels and archived routine mail

Gmail · Saved the reply as a draft

Done. Routine activity is organized, the reply is saved as a draft, and security alerts and direct requests will stay visible. I'll check again at 4 PM.

ChatGPT

Gmail · 4 PM check: reviewed new email

Slack · Checked the latest launch context

Google Calendar · Confirmed tomorrow's meeting time

Two new messages need you. • Launch review: the final approval is waiting before tomorrow's meeting. • Vendor renewal: confirm whether the subscription should renew Friday. I checked the latest launch conversation and your calendar. Here's a reply ready for the launch team: “Thanks, I've reviewed the latest notes and can confirm we're ready for tomorrow. I'll flag anything that changes before the meeting.” Should I save that reply as a draft? Yes / no.

Warning: The Gmail plugin can move email to Trash when you explicitly ask. Review the proposed groups and a few sample messages first, and archive anything you’re unsure about instead of deleting it. Available actions can vary by email plugin and workspace settings.

How it works

An email workflow has a few parts:

  • Connected context: plugins let ChatGPT read your email and check other connected tools when a reply needs more context. Slack may have the latest conversation or decision, Google Drive may have relevant files or project docs, and your calendar can clarify dates or meetings.
  • Priorities: you can tell ChatGPT which people, requests, alerts, and recurring messages to prioritize or ignore. Future checks can use those instructions.
  • Approval boundaries: ChatGPT proposes cleanup and drafts replies, but waits for your approval before taking action.
  • Scheduled tasks: instead of waiting for you to come back and ask again, ChatGPT can check for new messages in the same task on a schedule.

Build your own email workflow

You can be more specific when you already know what you want. A work-email prompt might emphasize active conversations, requests, approvals, and project context:

官方提示词

英文原文 · 可复制后按实际材料修改

Start by reviewing my connected work email account. If you can't access my email, tell me how to connect Gmail or Outlook Email from the Plugins tab in ChatGPT Work.

Review the last 90 days. Keep direct human emails, active conversations, requests, deadlines, approvals, security alerts, HR tasks, and renewals visible. Group recurring project updates, calendar changes, meeting notes, and system notifications so they're easy to find but don't crowd the inbox. Surface newsletters, promotions, and expired reminders for review.

Use recent, human-written sent emails to understand my voice when drafting replies. Check other connected messaging, calendar, or work-context plugins when they might contain relevant information.

Give me a concise, personalized update: briefly describe the inbox and unread count; list up to five emails that need attention, with timing and links; explain in two or three sentences how you'd clean up routine mail while keeping important email visible; and draft one useful reply with enough context to understand who it's for and what they need. End with numbered yes/no questions for cleanup, saving the reply as a draft, and keeping the schedule and priorities, plus a one-line example response.

Going forward, check my inbox at 8 AM and 4 PM on weekdays. Surface new or changed email that needs my attention, use other connected sources when relevant, and draft useful replies in my voice. Keep each update concise and put any questions at the bottom.

Wait for approval before sending, archiving, or moving anything to Trash, and tell me I can change the schedule, priorities, or reply behavior anytime.

A personal-email prompt might instead emphasize people you know, bills, packages, travel, appointments, and account alerts:

官方提示词

英文原文 · 可复制后按实际材料修改

Start by reviewing my connected personal email account. If you can't access my email, tell me how to connect Gmail or Outlook Email from the Plugins tab in ChatGPT Work.

Review the last 90 days. Keep messages from people I know, bills, renewals, receipts, packages and delivery updates, travel and reservations, appointments, security alerts, and anything time-sensitive visible. Group useful records like order confirmations and account activity so they're easy to find. Surface newsletters, promotions, expired reminders, and recurring subscriptions for review.

Use recent, human-written sent emails to understand my voice when drafting replies. Check my connected calendar or other available context when it might help with a response.

Give me a concise, personalized update: briefly describe the inbox and unread count; list up to five emails that need attention, with timing and links; explain in two or three sentences how you'd clean up routine mail while keeping important email visible; and draft one useful reply with enough context to understand who it's for and what they need. End with numbered yes/no questions for cleanup, saving the reply as a draft, and keeping the schedule and priorities, plus a one-line example response.

Going forward, check my inbox once each day at 8 AM. Surface new or changed email that needs my attention, use other connected sources when relevant, and draft useful replies in my voice. Keep each update concise and put any questions at the bottom.

Wait for approval before sending, archiving, or moving anything to Trash, and tell me I can change the schedule, priorities, or reply behavior anytime.

Both examples follow the same basic structure: what to check, what matters, what to do, when to do it, and what requires approval.

Take it further

Once the basic workflow is running, you can refine it or ask ChatGPT to handle other useful email tasks.

Always check the right context

官方提示词

英文原文 · 可复制后按实际材料修改

Whenever an email is from [people or teams] or about [project or topic], check [connected source, channel, folder, or doc] before summarizing it or drafting a reply. Call out anything that changes the response.

Draft a recurring update

官方提示词

英文原文 · 可复制后按实际材料修改

Every Friday at 3 PM, draft an email to [people or team] with an update on [project or topic]. Use [connected sources, channels, docs, or files] to summarize progress, decisions, risks, and next steps. Keep it concise and ask me to review before sending.

Follow up on unanswered email

官方提示词

英文原文 · 可复制后按实际材料修改

Flag active email threads where I'm waiting on a response and no one has replied in [number] days. Draft a short follow-up using the latest available context, but don't send it without my approval.

Change the format

官方提示词

英文原文 · 可复制后按实际材料修改

Organize future inbox checks into “needs a reply,” “waiting on someone,” and “can ignore.” Put anything time-sensitive first.

Teach it what matters

官方提示词

英文原文 · 可复制后按实际材料修改

Always surface messages from [people, teams, or senders] and anything about [projects or topics]. Treat [recurring notifications] as low priority.

Adjust how it drafts replies

官方提示词

英文原文 · 可复制后按实际材料修改

Keep reply drafts short and direct. Match how I normally write, use the latest context from my connected plugins, and ask me when you’re missing context.

Change when it checks

官方提示词

英文原文 · 可复制后按实际材料修改

Check my inbox at 8 AM and 4 PM on weekdays. Only flag messages that need attention before the next check.

Keep cleanup and reply actions approval-based until you trust the rules.

Gmail and Outlook actions and scheduled tasks depend on your plan and workspace settings.